One mom was enjoying a day at Hollywood Studio in Walt Disney World, when things went horribly wrong. Lauren Collazo, of Miami, Florida, claims she stashed her $1,800 Bugaboo stroller in the resort’s stroller parking lot while she enjoyed the day with her family. When she returned to pick it up, she found that the Bugaboo — which was holding her wallet, car keys and niece’s Epipen — was missing.
“I was there with no money, stranded,” she told WFTS News. “My husband had to fly over from Miami that same day, catch the first flight available to rescue me and my family.”
The mom reported the incident to security guards, who were able to check the surveillance cameras in the area. In the footage, they found another woman walking out of the park pushing the stroller with her own daughter in tow.
Collazo and her husband took a screenshot from the video and shared it to a Disney Club group, begging anyone with information to come forward.
“I took that picture and posted it on social media, and through the power of social media [I] made it go viral,” she explained. “And I was able to obtain information on who this person is and actually see the post of my stroller being sold online.”
Through the post, Collazo found out that the thief had sold her stroller to another woman, named Thalia Rogers, in Texas. Rogers, who bought the carriage through a Facebook group, quickly figured out that her purchase was stolen, but at that point she had already paid $500 for it.
“[The thief] somehow, I guess, found the post that Lauren had posted, and I don’t know if she freaked out or what happened, and she called us and said send it back to her. So, I didn’t even get the stroller,” Rogers told WCMH News. The robber allegedly made a request to UPS for the package to be returned after it was already in transit.
Since Rogers got in touch with Collazo, Orange County detectives were able to issue an arrest warrant for Michelle Craig, of Spring Hill, Florida, and confirmed to WFTS News that they are currently investigating her for a handful of other luxury stroller thefts at Disney. Craig has turned herself in to the Hernando County Sheriff’s Office and faces a charge of Grand Theft.
The stroller parking lot at Disney is a convenience for families with young kids who are visiting the park, but it’s important to keep valuables on you or stored in a locker, and to always use a lock (like the Buggyguard Retractable Stroller Lock) when leaving your stroller unattended.